Question 1

How do payments work?

Accepted Answer

Everything is done online, and you can pay with a credit card. You can pay in full or split your payment into four interest-free installments at checkout.

Question 2

What is your turnaround time?

Accepted Answer

Once you're on my schedule, most projects wrap up within 1 month, depending on how quickly I receive feedback. Need it sooner? Rush orders are available for an additional fee. Just reach out before booking to confirm availability.

Question 3

What if I’m not sure which package I need?

Accepted Answer

I’m happy to help you figure it out! Book a free 15-minute clarity call (https://calendly.com/carley-somethingnewdesignstudio/30min?month=2025-04)and we’ll talk through what you’re looking for and what makes the most sense for your practice.

Question 4

Can I make changes to my site later on?

Accepted Answer

Absolutely. Your website will come with a quick how-to guide so you can make updates on your own anytime. Prefer to have help? You can always hire me for updates or additional design work down the road.

Question 5

Will I own my logo and website once it’s done?

Accepted Answer

Yes! You’ll receive full ownership of your logo & website once you have paid in full.

Question 6

Are there any ongoing fees?

Accepted Answer

Nope! My packages are a one-time investment. Just keep in mind that your domain and hosting are separate yearly costs paid directly to Wix or Squarespace.

Question 7

What if I need something custom?

Accepted Answer

Just email me at somethingnewdesignstudio@gmail.com ()and I’ll create a custom quote.

Question 8

Do you offer any discounts or promos?

Accepted Answer

Yes! When you buy a logo + website together, you’ll get $100 off with code BUNDLEME100 at checkout. Discounts can’t be combined with other promotions. Follow me on Instagram @somethingnewdesignstudio for flash sales, special offers, and first dibs on availability!

Frequently asked questions

@Somethingnewdesignstudio

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